Return Guarantee & Shipping Information


90 Day Return Guarantee

Shopping is risk-free with my 90-day return guarantee.

While I stand behind all the products in my store, if you are not satisfied with your purchase for any reason, you may return it for a refund within 90 days of purchase.*

To receive a refund of your purchase, simply:

  1. Contact our Customer Success team at 512-721-0424 or store@amymyersmd.com within 90 days of purchase.
  2. Specify the lot number provided on the bottom of your supplement bottle.
  3. Our Customer Success team will send a return shipping label to the email address included in your profile. NOTE: return labels cost $7.99 and will be deducted from your refund amount once processed.

*Items not eligible for return include: all bars, eCourses & eBooks, discounted products, final sale products, partial kits or programs. If you wish to return a kit, program, or bundle/pack of supplements, they must be returned in its entirety. Product must be unused to be eligible for refund. Original shipping charges not included in refund.

90 Day Return Guarantee

Shipping Information

United States Shipping

Shipping rates are calculated after coupons/discounts and applicable taxes have been applied. Free shipping applies to ground shipping on all US orders. Free shipping applies to new orders only.

Shipping Time

  • We aim to process orders within 1-2 business days*
  • Overnight, 2 business day, and 3 business day shipping excludes weekends
  • Overnight orders placed prior to 11am CST will arrive the next business day.
  • Orders placed before 11am CST Friday will arrive Monday.

Shipping Location

If shipping to military bases, Hawaii, Alaska, and Puerto Rico, we recommend upgrading to 3-day (or faster) shipping.

Online Programs / Special Packaging

  • Online programs, eCourses, and eBooks that do not require shipping will be made available immediately after your order is received.
  • Our bars are heat sensitive and can melt. We strongly recommend shipping our bars with expedited shipping to prevent melting. We include an ice pack with our bars from May - October, but cannot guarantee they will not melt. Please select expedited shipping and ship to an address where you will be available to receive the bars.

*Occasional delays may occur due to stock availability, storewide sales, and unforeseeable weather conditions.

Free Shipping Shipping for US orders

International Shipping

Some duty tax fees may apply, however, we cannot predict them in advance. Please refer to your Customs agency for more information. Amy Myers MD® is not liable for and will not refund any orders lost or confiscated by customers. Please see the FAQs for more information.

Shipping Time

  • We aim to process orders within 1-2 business days*
  • Once processed, international shipments may take 2-6 weeks to arrive. This can vary greatly based on the country and its customs process

Online Programs

  • Online programs, eCourses and eBooks that do not require shipping will be made available immediately after your order is received

    *Occasional delays may occur due to stock availability, storewide sales, and unforeseeable weather conditions.

    Please note that customs regulations can change monthly in each country; if not adhered to properly, your order is at risk for being returned or confiscated. Amy Myers MD® is not liable for and will not refund any orders confiscated by customs; please note that you are purchasing at your own risk.

    The following countries are ineligible to receive Amy Myers MD® deliveries per their customs laws and restrictions:

    • Mexico
    • Germany
    • Spain
    • Austria
    • Sweden
    • Poland
    • South Africa

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    • Free shipping applied to ground shipping on all US orders. Free shipping applies to new orders only.

    **Applies to retail store only. Wholesale accounts must refer to wholesale policies and agreements.